THE PLATFORM
The MSP documentation platform built for the AI era.
Six layers, one knowledge OS. Lexful does everything a documentation tool does (asset, document, and password management), and where legacy tools end is where we start.
A free month to start, cancel anytime. Unlimited clients and users.
HOW IT WORKS
One connected knowledge graph. Six layers working it.
Every asset, credential, document, and relationship lives in one structured knowledge layer that your team and your AI tools share.
Ask Lex: AI as UI
Find, create, update, check, summarize. Ask in plain English; get the answer for the right client in under 30 seconds, with sources and reasoning shown. It follows connections, not keywords, so the answer comes back right for the right client.
Document Engine
Raw notes become structured SOPs. In-document AI actions, templates, review dates. And Skills: save any prompt as a reusable Skill, private or shared, and run it again with a slash command.
Asset Intelligence
Full-context device and configuration records, related items, custom asset types, version history on everything. Organized by the Tag Framework: tags, not folders, with Expirations flagging certs, domains, and warranties before they lapse.
Agent Access (MCP)
A secure MCP connection lets Claude, Copilot, Cursor, or your RMM automation query Lexful directly, permissions enforced end-to-end. Plus a full REST API and webhooks.
Credential Vault
AES-256 at rest, per-tenant encryption keys, built-in OTP with live countdown. Reveal, copy, and view are separate permissions; every action audit-logged.
Governance & RBAC
Permission-aware AI: security is enforced before any answer is returned. Roles, groups, per-asset grants, tag-based permissions, deny-scopes that always win, immutable audit trails.
ALWAYS CURRENT
Documentation that keeps itself current.
Three forces, working together.
Live sync from PSA and RMM
Records reflect reality, not someone’s memory.
Lex Skills catch drift
They flag stale information and bring formatting into house style in one pass.
Every edit is human-approved
One-click rollback. Automation never silently rewrites production docs.
INTEGRATIONS
Connected to the tools you already run.
Connect your PSA and RMM systems to live operational knowledge. New integrations ship continuously, with API and MCP access for the rest of your stack.
MIGRATION WITHOUT MAYHEM
Your data out of legacy tools and live in Lexful in an afternoon. Run both in parallel until your team trusts the answers.
OPERATIONAL LEVERAGE
More capacity from the team you already have.
<30s
answers
10x
faster onboarding
99%
docs fresh & AI-ready
90%
fewer escalations
<30d
to ROI
“We handed Lexful a dataset that was 77% images: rack photos, wiring closets, handwritten labels. It handled all of it.”
Six layers. One afternoon to migrate. One month free to prove it.
Watch how Lexful connects your knowledge to every tool, agent, and technician in your environment.