Policies
- Terms of Service (public)
- Privacy Policy (public)
- Information Security Policy
- Incident Response Policy
- Data Retention & Deletion Policy
- Disaster Recovery & BCP
LEXFUL TRUST CENTER
Welcome
Security and Governance Built Into the Platform
Review Lexful's security posture, compliance certifications, and governance policies.
Request AccessGoverned knowledge control plane
Lexful
MSP knowledge
Protected at every query
Tenant isolation
Role-based access
Encrypted data
Permission-aware AI
SOC 2
Type II
ISO 27001
In progress
Encryption
AES-256
Access
RBAC
Security Architecture
Security by Design
Lexful is designed to protect MSP knowledge, enforce access controls, and support compliance without compromising usability.
Security is not layered on top of the platform — it is embedded in how documentation, credentials, permissions, and AI access are structured and governed.
Customer data is protected through role-based access control, tenant-level isolation, encryption in transit (TLS), and encryption at rest. Access to documentation, credentials, and AI-generated responses is always permission-aware and enforced at the platform level.
Tenant isolation
Role-based access
Encrypted data
Permission-aware AI
Tenant-level isolation
Customer data boundaries are enforced throughout documentation, credentials, and AI access.
Permission-aware responses
AI-generated answers respect the same access controls as the source material.
Encrypted by default
Lexful protects customer data in transit with TLS and at rest with strong encryption.
Certifications & Standards
Certifications & Standards
SOC 2
Type II
Audited annually
ISO 27001
In progress
Certification targeted Q4 2026
99.9%
Uptime SLA
Platform availability
AES-256
Encryption
At rest & in transit
Available Resources
Available Resources
Request access to security documentation, compliance reports, and governance policies.
Reports & Certificates
- SOC 2 Type II Report
- Cybersecurity Insurance Certificate
Other Resources
- W-9 Form
- Additional documentation available upon request
Private Access
Request Access
Tell us what you need — we'll follow up with secure links, typically within one business day.
Frequently Asked Questions
Have questions about security?
Our security team is here to help with any questions about Lexful's compliance posture and data protection practices.